Basics

What is AAA24?

AAA24 is a new membership offering for A24 customers and fans. Membership grants access to a suite of perks including a zine subscription, birthday gift, Instagram Close Friends access, exclusive product drops, discounts, and more.

How much does AAA24 membership cost?

$5/month or $55/year at launch for US customers. $9.99/month or $99/year for all other countries.

What countries is AAA24 open to?

AA24 membership is currently open to: Australia, Austria, Argentina, Belgium, Bolivia, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Egypt, Estonia, Finland, France, Germany, Greece Guatemala, Haiti, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, the United States, and Uruguay.

Benefits

When should I expect my first zine?

Within a week of purchasing a membership, we'll send you a Welcome Pack with your first zine and membership pin. You'll receive an email confirmation with tracking once your package ships.

When should I expect my next zine?

A few weeks before the launch of a new zine, you'll receive an email reminder with the chance to update your shipping address. Once your zine has shipped, you'll receive a confirmation email.

When should I expect my birthday gift?

On your birthday, you'll receive an email with a selection of complimentary gifts to choose from. You have 7 days to redeem your birthday gift.

I never got a birthday gift email, what should I do?

Please reach out to aaa24@a24films.com and we will be able to assist.

I haven’t received my welcome package yet, what should I do?

Please reach out to aaa24@a24films.com and we will be able to assist.

My order says it's been delivered, but I haven't received anything. What should I do?

A24 is not responsible for items that are lost or stolen, but email us at aaa24@a24films.com and we will try to figure out the best solution.

How do I get added to A24’s Close Friends on Instagram?

You will automatically be added to A24’s Close Friends within one week of activating your membership. If for some reason you are not seeing Close Friends content within a week of your membership’s start, please reach out to to aaa24@a24films.com and we will be able to assist.

Please note that you must be following A24 on instagram to be added to Close Friends.

What is the AAA24 Member Discount?

AAA24 Members are entitled to an everyday 10% Discount on apparel, collectibles, and goods in the A24 Shop. Some exclusions apply. 

What products are excluded from the AAA24 Member Discount?

Select products such as discounted bundles, gift cards, limited edition items, special collaborations, and zines are excluded from the AAA24 Member Discount.

My AAA24 Member Discount isn't appearing, what should I do?

Please ensure you're signed into the account directly associated with your AAA24 Membership. Some items are excluded from this discount. If you're still having trouble with your discount appearing, please reach out to to aaa24@a24films.com and we will be able to assist.

I purchased a Blu-ray from the A24 Shop. Do I receive digital access for that film on the A24 App?

Yes, any Blu-rays purchased directly from the A24 Shop will grant you digital access to that corresponding film on the A24 App if you are a AAA24 member. Access is granted within one week of your purchase date. If you do not receive access to your purchased film within one week, please reach out to aaa24@a24films.com and we will be able to assist.

I got a Blu-ray as a gift, can I receive the digital version on the A24 App?

No. Only Blu-rays purchased with your personal AAA24 Account are eligible for digital access to the film on the App. 

I purchased a Blu-ray from a physical retailer, will I have access to the film on the A24 App?

No. Only Blu-rays purchased with your personal AAA24 Account are eligible for digital access to the film on the App. 

Can I use another discount code in conjunction with my AAA24 Member Discount?

The AAA24 Member Discount cannot be combined with other promotions. The higher value discount will be applied to each individual item in your cart.

Can I use my Birthday Gift code in conjunction with my AAA24 Member Discount?

Yes, you can redeem your Birthday Gift in the same cart as other items that are discounted with the AAA24 Member Discount.

Account

How do I update my account information or shipping address?

Log in to your A24 account and you can update your details. 

How often am I billed for my membership?

You will be billed immediately upon sign up, and automatically every 30 days for a monthly membership, and every 365 days for an annual membership. 

Can I switch my membership to be billed annually instead of monthly?

We'd be happy to help you upgrade to an annual membership. We can make that change before the next cycle of your monthly membership. Please contact us at aaa24@a24films.com and we'll assist you with membership status changes. 

How do I renew my membership?

Your membership will automatically renew each period. 

How do I cancel my membership?

You must cancel your membership two business days before the renewal date. Please contact us at aaa24@a24films.com and we'll assist you with membership status changes.